Tech help for your parents, so you are not the help desk

If you get the "the printer is broken again" call every week, give your parent a number they can call instead. Ellis is an AI phone assistant that walks people through phones, tablets, computers, Wi-Fi, printers, email and scam checks, one step at a time, as slowly as they need.

A real caller rated Ellis 10 out of 10 in October 2026, after a Mac sign-in error that blocked their design software was fixed in one 25 minute call.

Three ways to set it up

Option	Price	Best for
Just give them the number (928) 272-0355	First 5 minutes free	Trying it. Have them call while you are with them, or call it yourself first.
Pay for one problem $19 one time	$19, up to 30 minutes of phone help over 14 days	One stuck problem. At checkout, enter the phone number your parent will answer, and Ellis calls that number.
Ellis On Call $39 a month	Up to 60 minutes a month, cancel anytime	A parent who has a question most weeks. Enter their phone number at checkout so their calls are covered.

Need longer hands-on help on a computer? $79 one time, up to 60 minutes, and Ellis only works on the computer after your parent says it is okay. Everything is refundable anytime: ask with a reason at joe@adorellc.pro or text 928-272-0355.

What to tell your parent

"This is an AI helper, not a person. It will say so. It is patient and you can ask it to repeat anything."
"Call this number from your phone and tell it what is on the screen."
"It will never ask for your passwords, codes or card numbers. If anyone on the phone does, hang up."

What it is good at

Phones and tablets: settings, storage full, texts, photos, updates.
Wi-Fi, printers, smart TVs and streaming sign in.
Email and password recovery, using the official recovery pages.
Checking whether a popup, call, text or email is a scam before they act.

What it is not

Not a person, and not an emergency line. For anything urgent or medical, call 911.
Not for hardware repairs or in-home visits.
It can make mistakes, so for money or account changes, we suggest your parent checks with you first.

How it compares

	Ellis	Typical human remote tech help
Wait	Answers when they call	Usually booked for a time slot
One problem	First 5 minutes free, then $19 for up to 30 minutes	About $40 to $150 per service or hour
Ongoing	$39 a month for up to 60 minutes	About $60 to $240 a year in memberships, often booked ahead
Who helps	An AI assistant, by voice	A person, often with screen sharing

Human price ranges are from public price lists of national remote tech help services, checked October 2026. Prices change.

Try it yourself first. Call (928) 272-0355 and ask it something your parent asked you last week. The first 5 minutes are free.

Call Ellis free Set up On Call, $39 a month

Browse help by problem · Free step by step guides

Ellis is an AI tech help assistant from 5 Star Consultants, a division of Adore LLC. Ellis is AI, says so on every call, and can make mistakes. Never share passwords, verification codes or card numbers on a call. Privacy Terms