ellis

Patient tech help by phone. Call now, the first 5 minutes are free.

Ellis is an AI assistant that talks you through phone, computer, Wi-Fi, printer, email and scam problems, one step at a time, as slowly as you need.

Call from an ordinary phone and describe what is happening. Ellis talks you through steps you carry out on your own device.

  • Talk naturally, and interrupt whenever you need.
  • Use your phone without installing an app.
  • Need more time? $19 one time for up to 30 minutes of phone help, used over 14 days.
  • No subscription and no automatic charges. Refundable anytime with a reason.
First 5 minutes free, dial(928) 272-0355
Call Ellis · first 5 minutes free

Just call (928) 272-0355. No invitation or payment card needed.

One trial per phone number, subject to daily availability. US and Canadian caller ID required.

Pay $19 and Ellis calls you (up to 30 minutes) · Ellis works on your computer with you, $79 once (up to 60 minutes) · Already tried Ellis? Open your membership

Received a free-trial invitation?
Illustrative scene of a professional phone-support consultant listening attentively at a laptop
AI guidance for everyday tech problemsPhone help is $19 once. No subscription.
Illustrative image. Ellis is AI.
EllisEllis is an AI phone service.
Simple one-time prices$19 for up to 30 minutes of phone help, or $79 for up to 60 minutes of hands-on computer help. No subscription.
Ellis calls youPay once and Ellis calls you within a few minutes.
Rated 10 out of 10A real caller rated Ellis 10 out of 10 in October 2026, after a Mac sign-in error that blocked their design software was fixed in one 25 minute call.
PrintersWi-Fi & routersEmail & passwordsiPhone & AndroidIs this a scam?Smart TV & streamingBuying for a parent?

HOW TO CALL ELLIS

What happens when you call

01

Call the number

Dial (928) 272-0355. That is all. Ellis answers and helps.

02

Describe the problem

Talk normally. Ellis can check current information online and guide you through one step at a time.

03

Choose whether to pay

Your trial does not start a subscription. If you want more help, phone help is $19 once, or $79 once if Ellis works hands-on on your computer with you. Refundable anytime with a reason.

WHAT ELLIS PROVIDES

Spoken guidance while you use your device

Ellis can look up current support instructions and explain them aloud. You can interrupt, ask questions or ask for a step to be repeated. Ellis is AI and can make mistakes.

Choose the kind of help that fits you
What matters to youEllisYour AI phone helperWeb guides & videosLooking it up yourselfFriends & familySomeone you know
Help when a question comes upCall anytime within your available minutesBrowse whenever you likeWhen they are available
A conversation at your paceAsk, interrupt, and ask againRead, watch, pause, and replayDepends on their time and knowledge
No new app to learnJust an ordinary phoneA browser or video appWhatever you already use together
Tech and everyday questionsTalk through both, with web research when usefulFind and judge the right instructions yourselfDepends on what they know
A real person to follow upEllis calls you back as soon as you payAn article or video cannot call you backPersonal help, when they are available
The cost is clearFirst 5 minutes free. Then $19 once for up to 30 minutes of phone help, or $79 once for up to 60 minutes of hands-on computer help.Many guides are freeUsually no service fee

Try Ellis before you pay

Your first 5 minutes by phone are free. Need more? $19 once for up to 30 minutes of phone help.

Get phone help · $19

This compares ways of getting help, not a measured ranking of providers. Phone help is spoken guidance. With $79 computer help, Ellis works on your computer only after you say it is okay. No hardware repairs. AI can make mistakes. Callbacks are returned as availability allows.

ALREADY INVITED?

Your first 5 minutes
are free.

Open the personal link in your email to find your access code and start calling. There’s no automatic subscription when your free minutes end.

Use the personal link in your invitation email to open your free trial. No invitation? Just call (928) 272-0355.

PHONE HELP

$19 once

  • Up to 30 minutes of phone help, used over 14 days
  • Ellis calls you as soon as you pay
  • Patient, step-by-step help at your pace
  • Not a subscription
  • Need more later? 20 more minutes for $10
Get phone help · $19

Need hands-on help? Ellis works on your computer with you for $79 once, up to 60 minutes. Both are one-time payments, not subscriptions, and refundable anytime: just request a refund with a reason.

Questions about Ellis

Do I need a code to call?

No. Just dial (928) 272-0355. If you already have a membership, open My membership online to manage minutes and billing.

Am I talking to a person?

Ellis is an AI assistant with a natural voice. You can have a back-and-forth conversation, but Ellis can make mistakes. Active subscribers can request a personal callback from a US-based 5 Star consultant.

Will Ellis control my computer?

Only if you choose $79 computer help and say it is okay. With $19 phone help, Ellis talks you through steps you do yourself. Don’t share passwords, verification codes, or payment card details on the call.

What happens after my free minutes?

You decide. We never charge you automatically. If you want more help, phone help is $19 once for up to 30 minutes, or $79 once if Ellis works hands-on on your computer with you. Both are one-time payments, not subscriptions, and refundable anytime: just request a refund with a reason.

What if I need a person?

Subscribers can ask Ellis to request a callback from a US-based 5 Star consultant, or submit a request on their membership page. Ellis confirms the issue and callback number. Our team reviews requests and arranges a callback from a US-based 5 Star consultant, subject to availability; there is no instant transfer or guaranteed response time.