Ask any front desk team in assisted living what the most common tech question is and the answer is usually some version of "my tablet says no internet." Resident Wi-Fi is now as expected as cable TV, and when it fails, families hear about it on the next video call.
Good coverage is only half of it. The other half is helping residents get their own devices connected and keep them connected, without pulling staff away from care.
Give residents one patient number to call when the tablet will not connect. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.
Ellis is a patient AI phone helper. A resident calls (928) 272-0355, says the tablet will not connect, and Ellis walks them through it one step at a time: checking airplane mode, choosing the right network, typing the password, and accepting the sign in page. It can repeat any step as many times as needed.
When the problem is the building network itself, Ellis tells the resident to let the front desk know, so your team or your internet provider can fix it. Ellis never sends anyone into your building.
| Plan | Price | Includes |
|---|---|---|
| One community | $499 a month | Up to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email. |
| Group, up to 5 communities | $1,500 a month | Up to 600 calls a month across the group and up to 100 registered numbers. |
| 6 or more communities | Ask us | Email the number of communities and we quote the same week. |
No setup fee and no contract term. When you cancel, billing stops at the end of the current month.
No. Ellis helps residents get their own devices connected. Problems with the access points, the internet line or your provider stay with your IT vendor.
No. Ellis tells them where to type it and never asks them to read it out. The password should be on their welcome card.
Pay by card with the $499 button or email joe@adorellc.pro. Send the phone numbers to cover and we register them within one business day.
Give residents one patient number to call when the tablet will not connect. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.