Tech support for 55+ active adult communities

Active adult residents are busy and independent, and most of them run their lives on a phone, a tablet and a smart TV. When something breaks, they do not want to wait for a grandchild to visit or line up at the clubhouse office.

Lifestyle directors and HOA managers hear the same questions every week: the TV lost its apps, the phone will not join the clubhouse Wi-Fi, the email stopped coming in. A simple resident perk can take those questions off the office.

Give 55+ residents a patient tech helper they can call any hour, as a community perk. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

What 55+ residents ask for help with most

Why it works as a community perk

  1. It is available nights and weekends, when the lifestyle office is closed.
  2. Residents keep their independence and solve it themselves, with a patient guide.
  3. The office gets fewer drop ins about devices.
  4. It is easy to mention on tours and in the welcome packet.

Where Ellis fits

Ellis is a patient AI phone helper residents call at (928) 272-0355 for phones, tablets, TVs, computers, email, printers and video calls. It says up front that it is an AI, goes one step at a time, repeats as often as needed, and never asks for passwords, Social Security numbers or card numbers.

The community pays a flat monthly fee, so residents call without thinking about cost.

Pricing

PlanPriceIncludes
One community$499 a monthUp to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email.
Group, up to 5 communities$1,500 a monthUp to 600 calls a month across the group and up to 100 registered numbers.
6 or more communitiesAsk usEmail the number of communities and we quote the same week.

No setup fee and no contract term. When you cancel, billing stops at the end of the current month.

Limits

Questions operators ask

Is this only for assisted living?

No. Ellis works the same way for independent, active adult and 55+ communities. Anyone who can make a phone call can use it.

Do residents need to install anything?

No. They just call (928) 272-0355. Ellis does not need remote access to their devices.

Can an HOA or lifestyle office pay for it?

Yes. It is a flat $499 a month for a community, with larger and multi site plans quoted.

Give 55+ residents a patient tech helper they can call any hour, as a community perk. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

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