Ask families touring a community what worries them and many will mention the phone calls. Mom cannot find the camera button for FaceTime. Dad thinks the TV is broken again. A text says the bank account is locked. The adult child stops what they are doing, often at work, and tries to fix it over the phone from miles away.
Families love their parents and want to help. What they want even more is to know someone patient is there when they cannot be.
Give families one less thing to worry about with a patient help line in every apartment. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.
Ellis is a patient AI phone helper residents can call for everyday tech problems on iPhone, iPad, Android, computers and smart TVs. It says up front that it is an AI, walks through one step at a time, repeats as often as needed, and never asks for passwords or card numbers.
For operators, it is an amenity your sales team can show on a tour. We do not promise a specific occupancy result, but it gives families one less reason to worry.
| Plan | Price | Includes |
|---|---|---|
| One community | $499 a month | Up to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email. |
| Group, up to 5 communities | $1,500 a month | Up to 600 calls a month across the group and up to 100 registered numbers. |
| 6 or more communities | Ask us | Email the number of communities and we quote the same week. |
No setup fee and no contract term. When you cancel, billing stops at the end of the current month.
Yes. A family member can call the same number to get help setting something up for their parent, or to try it before move in.
No. Calls are private to the caller. Operators can get a monthly summary of common question types with no personal details.
Most communities add one line to the amenity list and a help line card to the welcome packet. We can send copy you are free to use.
Give families one less thing to worry about with a patient help line in every apartment. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.