Resident engagement technology in senior living

Communities spend real money on engagement platforms, tablets, smart TVs and video call stations. The hard part is rarely the purchase. It is the resident who tried once, got stuck, and quietly stopped using it.

Engagement tech pays off when residents feel confident using it on their own, any day of the week, not only during the Tuesday class.

Give your residents one patient number to call for tech help, and give your sales team a resident amenity to talk about on every tour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

What residents use most

Why residents stop using it

How to keep residents engaged

  1. Keep classes, and add a way to get help between classes.
  2. Put the most used apps on the first home screen and remove the rest.
  3. Give every resident one tech help number, in the welcome packet and next to the phone.
  4. Ask families to set up one shared photo album so there is always something new to see.
  5. Track what residents call about and plan the next class around it.

Where Ellis fits

Ellis is a patient AI phone helper residents call at (928) 272-0355 for any tech problem. It never rushes, repeats steps as often as needed, and tells residents when a popup or text looks like a scam. Each month your contact gets a short summary of what residents called about, which makes planning tech classes easier.

It is a strong amenity for tours too: "tech help any time, included" is something an adult child understands right away.

Pricing

PlanPriceIncludes
One community$499 a monthUp to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email.
Group, up to 5 communities$1,500 a monthUp to 600 calls a month across the group and up to 100 registered numbers.
6 or more communitiesAsk usEmail the number of communities and we quote the same week.

No setup fee and no contract term. When you cancel, billing stops at the end of the current month.

Limits

Questions operators ask

Does Ellis replace our engagement platform?

No. It helps residents use the devices and apps you already have, including your engagement platform, by voice over the phone.

Can activities staff use it too?

Yes. Staff phones can be among the 25 registered numbers, so your team can call when a device in the activity room acts up.

Is there a contract?

No. A 30 day pilot, then month to month, cancel by email.

Give your residents one patient number to call for tech help, and give your sales team a resident amenity to talk about on every tour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

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