Holiday video calls for senior living residents

Thanksgiving and the December holidays are when families most want to see their parent or grandparent on screen, and when front desks and life enrichment teams are busiest. A resident who cannot get FaceTime, Zoom or WhatsApp to work often just misses the call.

Most of the trouble is small and fixable ahead of time: a forgotten password, a muted microphone, a camera pointed at the ceiling, or a tablet that dropped off the Wi-Fi.

Help every resident make their holiday video calls this year, with a patient helper they can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

What usually goes wrong

A simple holiday plan for your community

  1. Two weeks out, invite residents to a practice call so problems show up early.
  2. Put a large print card by each resident phone or tablet with the help number.
  3. Ask families which app they will use, and keep it to one when you can.
  4. On the day, point residents to the help line instead of the front desk, so staff stay free for meals and visitors.

Where Ellis fits

Ellis is a patient AI phone helper residents call at (928) 272-0355 for phones, tablets, apps, email, TVs, computers and video calls. It says up front that it is an AI, goes one step at a time, and stays on the line until the resident can see and hear their family. It is there nights, weekends and holidays.

Ellis never asks for passwords, Social Security numbers or card numbers, and it does not log in to your systems.

Pricing

PlanPriceIncludes
One community$499 a monthUp to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email.
Group, up to 5 communities$1,500 a monthUp to 600 calls a month across the group and up to 100 registered numbers.
6 or more communitiesAsk usEmail the number of communities and we quote the same week.

No setup fee and no contract term. When you cancel, billing stops at the end of the current month.

Limits

Questions operators ask

Can Ellis help on Thanksgiving Day itself?

Yes. Ellis answers any hour, including holidays, so residents are not waiting for staff who are busy with meals and visitors.

Which video apps does it help with?

FaceTime, Zoom, WhatsApp, Google Meet, Facebook Messenger and most others, on iPhone, iPad, Android and computers.

Can we start before the holidays?

Yes. Most communities can start within a few days with a 30 day pilot, then month to month.

What does it cost?

A flat $499 a month per community.

Help every resident make their holiday video calls this year, with a patient helper they can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

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