Many residents still run their lives from a laptop or desktop: email with family, online banking, photos, and printing boarding passes or forms. When a Windows or Mac update moves things around, an email account stops syncing, or a new printer will not connect to the Wi-Fi, the resident is stuck.
These are the kinds of questions people bring to Ellis: Yahoo or Gmail not showing up in the mail app, a new HP or Epson printer that needs setting up, and a computer screen that looks different after an update.
Give residents patient phone help with computers, email and printers so the business center is not the help desk. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.
Ellis is a patient AI phone helper. A resident calls (928) 272-0355 and Ellis walks through the fix one step at a time on Windows, Mac, Chromebook and common printers. It says up front that it is an AI, repeats steps as often as needed, and never asks for passwords, banking details or card numbers.
Ellis does not repair hardware. If a printer or computer is broken, Ellis says so and points the resident to staff, family or the maker.
| Plan | Price | Includes |
|---|---|---|
| One community | $499 a month | Up to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email. |
| Group, up to 5 communities | $1,500 a month | Up to 600 calls a month across the group and up to 100 registered numbers. |
| 6 or more communities | Ask us | Email the number of communities and we quote the same week. |
No setup fee and no contract term. When you cancel, billing stops at the end of the current month.
Ellis can walk the resident or a family member through connecting most HP, Epson and Canon printers to Wi-Fi and printing a test page. Hands on unboxing and ink loading may need a staff member or family.
No. Ellis never asks for or stores passwords. It explains where to type them and how to use the official account recovery steps.
Yes, along with Chromebooks, iPads and phones. Ellis goes slowly and describes where each button is on the screen.
Give residents patient phone help with computers, email and printers so the business center is not the help desk. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.