Talking about technology on a senior living sales tour

On almost every tour, an adult child asks some version of the same question: if Mom has trouble with her phone or iPad, who helps her? It is really a question about whether their parent will stay connected to them.

A vague answer like "our staff can usually help" does not reassure anyone. A specific answer does.

Give your sales team a concrete answer when families ask who helps with technology. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

What families are really asking

How to answer it on the tour

  1. Name the help residents get, in one sentence, with a phone number they can call.
  2. Show the large print card or welcome packet page with that number.
  3. Offer to let the family call it right then on speaker.
  4. Mention it again in the follow up email after the tour.

Where Ellis fits

Ellis is a patient AI phone helper residents call at (928) 272-0355 for phones, tablets, TVs, computers, email, printers and video calls. It says up front that it is an AI, goes one step at a time, repeats as often as needed, and never asks for passwords or card numbers.

It gives your sales team a concrete answer to the technology question. We do not promise any move in or occupancy number, but it is a clear, easy to demonstrate amenity.

Pricing

PlanPriceIncludes
One community$499 a monthUp to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email.
Group, up to 5 communities$1,500 a monthUp to 600 calls a month across the group and up to 100 registered numbers.
6 or more communitiesAsk usEmail the number of communities and we quote the same week.

No setup fee and no contract term. When you cancel, billing stops at the end of the current month.

Limits

Questions operators ask

Can a family try Ellis during the tour?

Yes. Anyone can call (928) 272-0355 and the first 5 minutes are free.

Will Ellis help my sales team close more move ins?

We cannot promise a number. It gives your team a specific, easy to show answer to a question families ask on most tours.

What does it cost the community?

A flat $499 a month, with a 30 day pilot and then month to month.

Give your sales team a concrete answer when families ask who helps with technology. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

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