Almost every community already pays for resident tech support. It just shows up as front desk time, life enrichment hours, IT tickets and family frustration instead of a line item.
Putting a real number on it makes it easier to decide whether to keep absorbing it, hire for it, or offer a dedicated service residents can call.
Put a real number on resident tech support, then hand it to a patient helper residents can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.
Ellis is a patient AI phone helper residents call at (928) 272-0355 for phones, tablets, apps, email, TVs, computers and video calls. It says up front that it is an AI, goes one step at a time, and is available nights, weekends and holidays.
At a flat $499 a month per community, the comparison is simple: if your staff already spend more than a few hours a month on resident device questions, the service can pay for itself in time returned to your team. We do not promise a specific saving, because it depends on your community.
| Plan | Price | Includes |
|---|---|---|
| One community | $499 a month | Up to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email. |
| Group, up to 5 communities | $1,500 a month | Up to 600 calls a month across the group and up to 100 registered numbers. |
| 6 or more communities | Ask us | Email the number of communities and we quote the same week. |
No setup fee and no contract term. When you cancel, billing stops at the end of the current month.
Communities usually fund it from resident services, life enrichment or the amenities budget, and some market it on tours as an included amenity.
No. It is a flat $499 a month per community, with a 30 day pilot and then month to month.
No. There is nothing to install and Ellis does not connect to your systems. Residents just call the number.
Yes. After the pilot it is month to month.
Put a real number on resident tech support, then hand it to a patient helper residents can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.
Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355
Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.