Low vision tech help for senior living residents

Many residents could use their phone or tablet just fine if the screen were easier to see. Most devices already have the settings that help: larger text, bold text, a magnifier, read aloud, high contrast and louder ringers. Residents simply do not know where they are.

Staff do not always have time to sit with each resident and change settings, and the settings sometimes reset after an update.

Help residents see their screens again, with a patient helper they can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

Settings that help most residents

How a community can make this easy

  1. Offer a "make my screen easier to see" setup as part of move in.
  2. Print the help number in large type on a card residents keep by the phone.
  3. Let residents call for help again after a device update changes things.
  4. Tell families about it, so they stop trying to fix settings over the phone.

Where Ellis fits

Ellis is a patient AI phone helper residents call at (928) 272-0355. It talks a resident through turning on larger text, the magnifier, read aloud and louder ringers on their own phone or tablet, one step at a time, using plain words instead of screenshots. It says up front that it is an AI and repeats as often as needed.

Ellis helps with device settings only. It does not give eye care or medical advice, and residents with vision questions should talk to their own doctor.

Pricing

PlanPriceIncludes
One community$499 a monthUp to 150 calls a month. Up to 25 registered phone numbers (resident cell phones, a lobby or activities phone, staff phones) get calls of up to about an hour with no pay prompts. 30 day pilot, then month to month. Cancel anytime by email.
Group, up to 5 communities$1,500 a monthUp to 600 calls a month across the group and up to 100 registered numbers.
6 or more communitiesAsk usEmail the number of communities and we quote the same week.

No setup fee and no contract term. When you cancel, billing stops at the end of the current month.

Limits

Questions operators ask

Can a resident with low vision use Ellis?

Yes. Ellis is a phone call, so there is nothing to read. It describes each step out loud and waits while the resident finds the button.

Does Ellis give advice about eye conditions?

No. It only helps with device settings. Vision and health questions go to the resident's own doctor.

Which devices does it help with?

iPhone, iPad, Android phones and tablets, and most computers and smart TVs.

What does it cost the community?

A flat $499 a month per community, with a 30 day pilot and then month to month.

Help residents see their screens again, with a patient helper they can call any hour. Ellis is $499 a month per community, with a 30 day pilot and month to month after that.

Start for $499 a month Talk to us by email Hear Ellis yourself: (928) 272-0355

Ellis is an AI assistant, not a person, and says so at the start of every call. Calling the number from any phone gets the first 5 minutes free, so you can test it with a real device problem before you decide.

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